HR support service

People are your most important resource, but organisations cannot always afford a dedicated HR specialist as a member of their staff team. This is why Nottingham CVS is working in partnership with CA Plus, who have been funded to provide a free HR helpline and advice service for Nottingham and Nottinghamshire groups for many years, to deliver an HR support service. 

The service offered by NCVS allows you to buy in HR specialism as and when you need it for a very reasonable fee. NCVS covers crisis issues as well as more routine matters.Your initial consultation to find out if we can help you with your HR is completely free of charge.  We will then provide you with a price for any subsequent work.  We guarantee to keep your issue completely confidential if we are dealing with a sensitive matter.

For more information contact us at Nottingham CVS on 0115 934 8400 or email hr[at][dot]uk

If the matter is confidential or difficult then you can contact our HR Consultant Saema Mohammad directly by email at saemaM[at][dot]uk, or on 0115 934 8421. If she is not available you can talk to our Quality Assurance Manager Dave Robinson on 0115 934 8444.

To find out more about the HR support services CA Plus can offer, contact them on 0115 947 0839 or visit their website.

What services can we provide?

We can support you in all aspects of managing staff, thus freeing up management and other staff time for you to concentrate on your mission.

We can fully deliver a service for you or we can support/train your staff to recruit the best people for your organisation. You can buy modules of support from us depending on what your needs are. With all of the following we can either do the work for you or we can train your staff/managers/board on a one-to-one or group basis. There are many areas and issues that may arise for which it would be helpful to have the support of our CIPD qualified consultant.

We cover all stages of the employee cycle as outlined below:

Recruitment and selection

  • Job descriptions and person specifications.
  • Shortlisting processes.
  • Interview questions and skills testing
  • Processing applications and other communications with candidates
  • Monitoring the recruitment process
  • Writing and placing adverts
  • Putting together job packs to promote your organisation
  • Participating on interview panels
  • Complaints and data protection
  • References
  • Induction packs and processes
  • Setting salaries – job evaluation processes

HR Administration

  • Timesheets
  • Holiday calculations and recording
  • Sickness recording and trigger points
  • Employee documentation
    • Contracts
    • Salary changes
    • Changes to contracts/terms and conditions
    • Invitations to formal meetings
    • Warnings
    • References
  • Policies
  • Staff hand books

Manager support

  • Performance management and supervision
  • Working parents provisions
  • Sickness absence and ill health
  • Discipline and grievance procedures
  • Managing redundancy and restructures
  • TUPE
  • Capability
  • Any bespoke work around the management of people


  • Training
  • Staff satisfaction surveys
  • Staff focus groups
  • Systems review

How much will it cost?

HR support needs will vary from case to case. We will provide you with a quotation following an initial consultation.

The price will depend on the size of your group and what the specific need is.

Ongoing regular support can be priced with a retainer fee and transactional charges (activity or hours as appropriate). One off consultancy will be charged at a competitive hourly rate but the maximum price will be fixed before we commence the work. In some cases we may be able to offer you a bursary to either cover the value of the work or subsidise it. Applications for this need to be made through our sector development team.

Ongoing regular support can cover administration, staff handbooks and policy updates. It may also be appropriate where you want the advantages of a HR manager or officer for your organisation for a few days or hours on a weekly/monthly/annual basis. A time share arrangement like this allows your management and staff to have regular access to HR support in a relaxed manner.

Last updated: 21 October 2014